نظرًا لأن التخطيط قد يتغير، فإن سياسة إلغاء نقل البضائع في منصة Logisty تمنحك خيارات مرنة لتعديل حجوزاتك بكل يُسر.
سياسة إلغاء مرنة
Free Cancellation: Cancel up to 6 hours before pickup with no charge.
Late Cancellation Fee: For cancellations within 4–6 hours before pickup, a fee of 10% of the booking amount applies.
الإلغاء في نفس اليوم
Within 2–4 Hours of Pickup: A fee of 10% of the booking amount applies, or customers may opt for one-time free rescheduling.
Within 0–2 Hours of Pickup: A 100% cancellation fee applies for cancellation made within 2 hours.
عمليات إلغاء الحجز الفوري
Immediate Cancellations for “Schedule Now”: If a customer books for immediate service, cancellation is allowed within the first 30 minutes. A standard fee of 10% of the booking amount applies and after 30 minutes, a standard fee of 20 % of the booking amount applies.
سياسة عدم الحضور
No-Show Fee: If the customer is unavailable, a no-show fee of 100% of the booking amount applies.
استرداد ضريبة القيمة المضافة
VAT applied to the booking amount will be refundable in case of cancellation.
سياسة استرداد سلسة
يتم استرداد المبالغ للحجوزات القابلة للإلغاء خلال 5 إلى 7 أيام عمل. قد تختلف أوقات المعالجة حسب البنك.
خيارات إعادة الجدولة
Free Rescheduling is allowed before the move with no fee.
الظروف الاستثنائية
In events like adverse weather or emergencies, a free reschedule will be offered. Customer must contact support to verify the situation.
2. Logisty Cancellation Policy for Home Move
يُعَدُّ الانتقال إلى منزل جديد عملية مُعقَّدة، وتوفر سياستنا المرونة اللازمة مع ضمان تقديم خدمة موثوقة.
تمديد فترة الإلغاء
Standard Cancellation: Cancel up to 72 hours before the move with a 5% deduction from the booking amount.
Standard Cancellation: Cancellations made 48-72 hours before the move date, a 30% cancellation fee would apply
Reduced Late Cancellation Fee: For cancellations 24–48 hours before the move, a fee of 50% of the booking amount applies, or customers can opt for a free reschedule.
Same-Day Cancellation (0–24 Hours Before Move): A 100% cancellation fee applies for cancellations made within 24 hours.
سياسة عدم الحضور
No-Show Fee: If the customer is unavailable, a no-show fee of 100% of the booking amount applies.
استرداد ضريبة القيمة المضافة
VAT applied to the booking amount will be refundable in case of cancellation.
سياسة استرداد سلسة
يتم استرداد المبالغ للحجوزات القابلة للإلغاء خلال 5 إلى 7 أيام عمل، وفقًا لأوقات المعالجة للبنك.
خيارات إعادة الجدولة
Free Rescheduling is Allowed before the move with no fee.
الظروف الاستثنائية
In events such as adverse weather or emergencies, a free reschedule will be offered. Customers must contact support to verify the situation.
