The Benefits of Real-Time Tracking for Your Shipments
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Easily choose where you want to start and end your journey. Set precise pickup and dropoff locations for a smooth experience.
Select the perfect vehicle to suit your needs. From compact to spacious options, find the ideal fit for your journey.
Receive a quick, accurate price estimate for your trip. No waiting—know your costs upfront before booking.
Monitor the real-time location and status of your goods in transit. Stay updated every step of the way for peace of mind.
Easily choose where you want to start and end your journey. Set precise pickup and dropoff locations for a smooth experience.
Select the perfect vehicle to suit your needs. From compact to spacious options, find the ideal fit for your journey.
Receive a quick, accurate price estimate for your trip. No waiting—know your costs upfront before booking.
Monitor the real-time location and status of your goods in transit. Stay updated every step of the way for peace of mind.
Logisty is a platform offering Home Move, Goods Move/Items Move services across the UAE, catering to residential, commercial, and retail customers.
No, Logisty operates exclusively within the UAE.
Download the Logisty app, register with your phone number and email, verify your details using OTP, and start booking services.
Once your booking is confirmed, you can track the real-time status of your shipment through the Logisty app. You’ll receive updates at each stage of the process—from pickup to delivery.
Yes, Logisty complies with UAE data protection regulations to ensure data security.
Logisty offers Home Move, Goods Move, and specialized services like painting, pest control, and cleaning (additional charges apply for the specialized services).
Yes, the Home Move service includes transportation for large furniture and appliances, with options for disassembly and reassembly.
Yes, Logisty uses materials like bubble wrap, moving blankets, and straps to ensure fragile items are secure during transit.
Hazardous materials, illegal substances, and perishable goods may be restricted. Refer to the Terms & Conditions for details.
Yes, you can book on behalf of someone else by providing their details during the booking process.
Yes, same-day delivery is available for most services depending on availability.
Select the service (Move Goods or Move Home) on the app, enter pickup and drop-off locations, choose a date, pay the price and confirm your booking.
Yes, you can schedule moves for future dates during the booking process.
Yes, you can cancel or modify bookings through the app before the scheduled date. Cancellation charges may apply.
Real-time tracking is available for move goods service through the Logisty app, with updates at each stage.
For Move Home service: The price is calculated based on the distance, home size, and the selected moving plan. There will not be any additional charges unless requested for. You will be intimated prior if there should be any additional charges.
For Move Goods service: The price is calculated based on the distance from source to destination and capacity of the truck.
We have all the payment options available such as cash, credit/debit cards, online payments, and Buy Now, Pay Later (BNPL) options.
Yes, eligible users can opt for Buy Now, Pay Later (BNPL) during checkout. But this is only available for Move home service.
The Buy Now, Pay Later (BNPL) option allows you to pay for your move in installments over a period of time instead of paying the full amount upfront. You can select this option during checkout if eligible.
No, there are no hidden fees. All charges, including any optional services (like insurance or additional manpower), will be clearly listed during the booking process.
There are no additional charges for moving on weekends or public holidays. However, early booking is recommended due to higher demand on these days.
Pricing depends on the type of service, distance, and the size of the items being moved. You will receive an estimate during the booking process before confirming your move.
The Home Move service includes packing, loading, transportation, and unloading of your household items. If required, we also offer disassembly and reassembly of furniture, as well as shifting within buildings or compounds.
Yes, Logisty provides intra-building moves.
We have three different plans – Super Saver, Standard, Premium.
Before the movers arrive, ensure that all small items are packed and labeled, and any fragile or valuable items are properly protected. Our team will handle the packing and loading of large items.
No, currently we don’t have insurance.
Yes, you can reschedule your home move through the Logisty app or by contacting our support team at least 24 hours before the scheduled move.
Yes, the Home Move service covers large furniture and appliances. Our team ensures that heavy items are handled safely and securely during transportation.
Goods Move can transport commercial goods, furniture, retail products, appliances, personal items, and more.
Logisty provides trucks with capacities of 1 ton, 3 ton, 4.2 ton, and 5 ton.
Yes, you can send multiple items in one booking. Simply specify the number of items and their details during the booking process on the Logisty app.
Goods Move – Transportation of bulk goods such as furniture, often in large volumes.
Item Move – Movement of individual items, typically for personal or specific needs.
Yes, certain hazardous materials, illegal substances, or perishable goods may be restricted. Please check our Terms & Conditions during the booking process for more details on restricted items.
We use appropriate packaging materials, such as bubble wrap, moving blankets, and straps, to secure fragile items. Our team is trained in handling delicate items with care.
Q: What services are offered for a Studio apartment under different plans?
Q: What services are provided for a 1 BR apartment?
Q: What services are available for a 2 BR apartment?
Q: What services are provided for a 3 BR apartment?
Q: What services are offered for a 4 BR apartment?
Q: What services are available for a 5 BR apartment?
Q: What services are provided for a 3 BR villa?
Q: What services are covered for a 4 BR villa?
Home Move services are categorized into Super Saver, Standard, and Premium plans. These determine the number of helpers, trucks, and additional features like handyman services.
The available truck capacities for Goods Move are 1 ton, 3 ton, 4.2 ton, and 5 ton. Customers can choose based on their requirements.
CBM (Cubic Meter) measures the volume of your goods to determine the space needed in the vehicle. It helps in accurate pricing and ensures proper vehicle allocation.
Furniture, boxes, personal items, and commercial goods can be transported under the Goods Move service without requiring a full home move.
Handyman services for curtain rods and wall mountings are included in the Premium plan for Home Move services.
Yes, painting, pest control, and cleaning services can be added to Home Move services for an extra cost.
An OTP verification process is required at both the start and end of the trip to ensure the move is seamless.
For instant bookings, the driver is assigned immediately. For scheduled bookings, the driver is assigned on the day of the move. You will be notified when a driver is assigned.
Contact customer support through the app or call 600524642 for updates and resolution.
Certain hazardous materials and specialized goods can be moved under strict compliance with safety regulations. Refer to Logisty’s Terms & Conditions for specifics.
No, Logisty does not transport live animals.
The app is available in English and Arabic. You can switch between languages in the Settings section.
Ensure smaller items are packed and labeled, and fragile or valuable items are secured. Logisty’s team will handle large items.
Currently, Logisty does not provide insurance for any of its services.
Specify bulky items during booking. Logisty offers trucks and trained staff for handling oversized items like large machinery, prefabricated structures, or modular furniture.
You can contact our customer support through the Logisty app, by email, or by phone. Our support team is available to assist with any queries or concerns you may have.
After the move is completed, you will receive a prompt in the Logisty app to rate the service and provide feedback. Your input helps us improve our services.
If your items are damaged during the move, you can report the issue directly through the Logisty app. Our support team will assist in resolving the issue.
Download the app, sign up using your phone number and email, and verify via OTP.
Yes, go to your profile in the app to make updates.
All vendors and drivers are vetted through RTA guidelines and must pass identity verification, including Emirates ID checks. We ensure that all drivers are trained in proper handling techniques and customer service.
Currently, the system automatically assigns the best available vendor based on your location and the type of service. We are working on adding more customization options in the future.
Once your booking is confirmed, the driver’s details, including their name, contact number, and vehicle information, will be provided through the Logisty app.
Logisty is a platform offering Home Move, Goods Move/Items Move services across the UAE, catering to residential, commercial, and retail customers.
Logisty offers a variety of moving services, including Goods Move, and Home Move. Whether you need to move furniture, appliances, or small packages, Logisty caters to residential, commercial, and retail customers across UAE.
No, Logisty operates exclusively within the UAE.
Download the Logisty app, register with your phone number and email, verify your details using OTP, and start booking services.
You can book a move through the Logisty app or website. Simply choose the service (Goods Move, Items Move, or Home Move), enter your pickup and drop-off locations, select your preferred date and time, and confirm your booking.
Once your booking is confirmed, you can track the real-time status of your shipment through the Logisty app. You'll receive updates at each stage of the process—from pickup to delivery.
Yes, Logisty complies with UAE data protection regulations to ensure data security.
Logisty offers a variety of moving services, including Goods Move, and Home Move. Whether you need to move furniture, appliances, or small packages, Logisty caters to residential, commercial, and retail customers across Dubai, leveraging the partnership with RTA for seamless transportation.
Logisty offers Home Move, Goods Move, and specialized services like painting, pest control, and cleaning (additional charges apply for the specialized services).
Yes, the Home Move service includes transportation for large furniture and appliances, with options for disassembly and reassembly.
Yes, Logisty uses materials like bubble wrap, moving blankets, and straps to ensure fragile items are secure during transit.
Hazardous materials, illegal substances, and perishable goods may be restricted. Refer to the Terms & Conditions for details.
Yes, you can book on behalf of someone else by providing their details during the booking process.
Yes, same-day delivery is available for most services depending on availability.
Select the service (Move Goods or Move Home) on the app, enter pickup and drop-off locations, choose a date, pay the price and confirm your booking.
Yes, you can schedule moves for future dates during the booking process.
Yes, you can cancel or modify bookings through the app before the scheduled date. Cancellation charges may apply.
Real-time tracking is available for move goods service through the Logisty app, with updates at each stage.
For Move Home service: The price is calculated based on the distance, home size, and the selected moving plan. There will not be any additional charges unless requested for. You will be intimated prior if there should be any additional charges.
For Move Goods service: The price is calculated based on the distance from source to destination and capacity of the truck.
We have all the payment options available such as cash, credit/debit cards, online payments, and Buy Now, Pay Later (BNPL) options.
Yes, eligible users can opt for Buy Now, Pay Later (BNPL) during checkout. But this is only available for Move home service.
The Buy Now, Pay Later (BNPL) option allows you to pay for your move in installments over a period of time instead of paying the full amount upfront. You can select this option during checkout if eligible.
No, there are no hidden fees. All charges, including any optional services (like insurance or additional manpower), will be clearly listed during the booking process.
Pricing depends on the type of service, distance, and the size of the items being moved. You will receive an estimate during the booking process before confirming your move.
There are no additional charges for moving on weekends or public holidays. However, early booking is recommended due to higher demand on these days.
The Home Move service includes packing, loading, transportation, and unloading of your household items. If required, we also offer disassembly and reassembly of furniture, as well as shifting within buildings or compounds.
Yes, Logisty provides intra-building moves.
We have three different plans - Super Saver, Standard, Premium.
Before the movers arrive, ensure that all small items are packed and labeled, and any fragile or valuable items are properly protected. Our team will handle the packing and loading of large items.
No, currently we don't have insurance.
Yes, you can reschedule your home move through the Logisty app or by contacting our support team at least 24 hours before the scheduled move.
Yes, the Home Move service covers large furniture and appliances. Our team ensures that heavy items are handled safely and securely during transportation.
Goods Move can transport commercial goods, furniture, retail products, appliances, personal items, and more.
Logisty provides trucks with capacities of 1 ton, 3 ton, 4.2 ton, and 5 ton.
Yes, you can send multiple items in one booking. Simply specify the number of items and their details during the booking process on the Logisty app.
The Goods Move service is designed for larger commercial shipments or bulk items, while the Items Move service is tailored for smaller individual packages or personal items. Both services ensure safe and reliable transportation.
Yes, certain hazardous materials, illegal substances, or perishable goods may be restricted. Please check our Terms & Conditions during the booking process for more details on restricted items.
We use appropriate packaging materials, such as bubble wrap, moving blankets, and straps, to secure fragile items. Our team is trained in handling delicate items with care.
You can use the Goods Move service for transporting items like commercial goods, large appliances, furniture, and retail products (e.g., from Dragon Mart or IKEA). If you're unsure whether your items qualify, feel free to contact our support team.
Q: What services are offered for a Studio apartment under different plans?
Q: What services are provided for a 1 BR apartment?
Q: What services are available for a 2 BR apartment?
Q: What services are provided for a 3 BR apartment?
Q: What services are offered for a 4 BR apartment?
Q: What services are available for a 5 BR apartment?
Q: What services are provided for a 3 BR villa?
Q: What services are covered for a 4 BR villa?
Home Move services are categorized into Super Saver, Standard, and Premium plans. These determine the number of helpers, trucks, and additional features like handyman services.
The available truck capacities for Goods Move are 1 ton, 3 ton, 4.2 ton, and 5 ton. Customers can choose based on their requirements.
CBM (Cubic Meter) measures the volume of your goods to determine the space needed in the vehicle. It helps in accurate pricing and ensures proper vehicle allocation.
Furniture, boxes, personal items, and commercial goods can be transported under the Goods Move service without requiring a full home move.
Handyman services for curtain rods and wall mountings are included in the Premium plan for Home Move services.
Yes, painting, pest control, and cleaning services can be added to Home Move services for an extra cost.
An OTP verification process is required at both the start and end of the trip to ensure the move is seamless.
For instant bookings, the driver is assigned immediately. For scheduled bookings, the driver is assigned on the day of the move. You will be notified when a driver is assigned.
Contact customer support through the app or call 600524642 for updates and resolution.
Certain hazardous materials and specialized goods can be moved under strict compliance with safety regulations. Refer to Logisty's Terms & Conditions for specifics.
No, Logisty does not transport live animals.
The app is available in English and Arabic. You can switch between languages in the Settings section.
Ensure smaller items are packed and labeled, and fragile or valuable items are secured. Logisty's team will handle large items.
Currently, Logisty does not provide insurance for any of its services.
Specify bulky items during booking. Logisty offers trucks and trained staff for handling oversized items like large machinery, prefabricated structures, or modular furniture.
You can contact our customer support through the Logisty app, by email, or by phone. Our support team is available to assist with any queries or concerns you may have.
After the move is completed, you will receive a prompt in the Logisty app to rate the service and provide feedback. Your input helps us improve our services.
If your items are damaged during the move, you can report the issue directly through the Logisty app. Our support team will assist in resolving the issue.
Download the app, sign up using your phone number and email, and verify via OTP.
Yes, go to your profile in the app to make updates.
All vendors and drivers are vetted through RTA guidelines and must pass identity verification, including Emirates ID checks. We ensure that all drivers are trained in proper handling techniques and customer service.
Currently, the system automatically assigns the best available vendor based on your location and the type of service. We are working on adding more customization options in the future.
Once your booking is confirmed, the driver's details, including their name, contact number, and vehicle information, will be provided through the Logisty app.
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Learn how to select the perfect vehicle size based on the items you’re moving
Discover simple yet effective strategies to make your home move hassle-free, from pre-move planning
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Don’t wait – tap below and get moving with Logisty today!
Download the App Now
Don’t wait – tap below and get moving with Logisty today!
Download the App Now
